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TAM is the Most Punctual Brazilian Airline in 2008

Written by thomas · Filed Under Commercial 

August 18, 2008

thomas

TAM Logo. (PRNewsFoto/TAM)

SAO PAULO, BRAZIL BRAZIL

Based on a survey by Anac, the company registered delays of 30 minutes or
more on only 15.43% of its flights, a percentage similar to this year’s
average in the United Kingdom

SAO PAULO, Brazil, Aug. 15 /PRNewswire/ — During the first seven
months of 2008, TAM (Bovespa: TAMM4; NYSE: TAM) had the best punctuality
rate of all the domestic flights operated by Brazilian airlines, according
to a survey by the National Civil Aviation Agency (Anac). Between the
months of January and July of this year, TAM had an average monthly 84.57%
on-time rate, whereas the market average was 80.71% for domestic flights.

Anac’s survey takes into account flights that take off with a delay
equal to or more than 30 minutes. TAM’s average from January to July 2008
was 15.43%. According to the agency, this percentage in the UK has been
varying from 15% to 18% in 2008. “These numbers demonstrate the efforts of
the company’s employees, who are increasingly striving for greater
efficiency in our operations, based on three pillars of action: Service
Excellence, Technical-Operational Excellence and Management Excellence, to
the benefit of our clients,” said Captain David Barioni Neto, president of
TAM.

About TAM:

TAM Linhas Aereas (http://www.tam.com.br) has been the domestic market leader
since July of 2003, and closed July 2008 with 51.1% of market share. The
company flies to 42 destinations in Brazil. Through business agreements
signed with regional companies, it reaches 79 different destinations in
Brazil. TAM’s market share among Brazilian companies that operate
international flights stood at 72.5% in July. Operations abroad include TAM
flights to 15 destinations in the United States, Europe and South America:
New York and Miami (USA), Paris (France), London (England), Milan (Italy),
Frankfurt (Germany), Madrid (Spain), Buenos Aires (Argentina), Santa Cruz
de la Sierra (Bolivia), Santiago (Chile), Asuncion and Ciudad del Este
(Paraguay), Montevideo (Uruguay), and Caracas (Venezuela). It has
code-share agreements that make possible the sharing of seats on flights
with international airlines, enabling passengers to travel to 64 other
destinations in the U.S., Europe and South America. SOURCE TAM

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