LAN Is Voted Best South American Airline
Written by thomas · Filed Under CommercialAugust 26, 2008
MIAMI, Aug. 26 /PRNewswire/ — LAN was once again honored and named the
Best Company in South America at the recent World Airline Awards annual
ceremony. The prestigious English market research company, SkyTrax is the
event organizer.
The 2008 award results are based on an annual worldwide passenger
survey conducted by SkyTrax. The survey, which was administered between
August 2007 and June 2008, is the largest global survey given to airline
passengers. Approximately 15 million passenger interviews were conducted by
passengers who represented 95 different nationalities. The survey measured
about 35 different aspects of passenger satisfaction when using the
products and services of each company and evaluated the entire experience
both on land and on-board.
The study is named the World Airline Survey and is considered the
principal reference tool on levels of satisfaction with worldwide airlines.
The analytical format is unique and takes into account the opinion of
passengers who travel for business and tourism in all class cabin levels
(First Class, Business Class, Premium Economy and Economy).
Armando Valdivieso, the General Manager of LAN passengers stated, “It
is a great honor to receive this recognition because it reflects
passengers’ opinions from all over the world. Their preference is the best
motivator for the efforts that we put forth daily in offering consistent
and differentiating excellence in service, with the goal of offering the
best travel experience possible.”
SOURCE LAN Airlines
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