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TAM is the Most Punctual Brazilian Airline in October

Written by thomas · Filed Under Commercial 

November 5, 2008

thomas

 

In first ten months of year, company recorded 85.5% punctuality on average,
three percentage points better than the market average

SAO PAULO, Brazil, Nov. 4 /PRNewswire-FirstCall/ — TAM Linhas Aereas
(Bovespa: TAMM4 and NYSE: TAM) closed October with 90% of flights operating
within scheduled time, that is, with delays of less than 30 minutes,
according to data released today by Anac (Agencia Nacional de Aviacao Civil
– National Civil Aviation Agency). This places the company as the most
punctual among all Brazilian airlines.

TAM stood out among companies evaluated, with the market average 87.5%,
two points higher on the delay index when compared to September (89.5%).
The company also had the lowest number of cancellations in the month, 2.2%
of expected operations compared to a market average of 3.2%.

TAM also had the best monthly punctuality average in the period
January- October — 85.8%. Its cancellation percentage was also the lowest
in the period, averaging 1.8%. The market average was 2.7%.

“The fact that we are once again the most punctual Brazilian airline
demonstrates our staff’s commitment to customers”, said Captain David
Barioni Neto, TAM President. The low level of delays and cancellations is a
reflection of the company’s three management pillars: Service,
Technical-Operational and Management excellence.

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