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Dassault Falcon Names Jean Kayanakis Vice President, Falcon Worldwide Spares

Written by thomas · Filed Under Aeronautics News 

January 23, 2009

thomas

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(Saint-Cloud, France, January 23, 2009) — Jean Kayanakis was recently named Vice
President, Falcon Worldwide Spares for Dassault Falcon. Kayanakis was previously
Director, Eastern Hemisphere Spares. He replaces Frank Youngkin who was promoted
Vice President, Western Hemisphere Customer Service in April of 2008.
“With the rapidly expanding fleet of Falcon jets flying throughout the globe, it is critical
to keep our Spares Department under strong leadership,” said Jacques Chauvet VP,
Worldwide Falcon Customer Service. “Jean’s unique experience in spares, customer
service and engineering make him naturally qualified for this position and the challenges
that lay ahead as we continue to expand our spares presence around the world.”
Kayanakis started his career at Dassault more than 20 years ago as an engineer working
on the Rafale fighter prototype flight control laws. In addition to his most recent
position, he also held positions in spares purchasing and as Director, Service Center
Customer Support at Dassault Aircraft Services in Le Bourget.

Pro Active Spares Programs
Recently, Dassault Falcon implemented a number of programs to lower the cost of
Genuine Dassault Falcon Replacement Parts and to increase part availability.
Among the most significant improvements was the Added Value and Pricing Guarantee
which has reduced the price on more than 12,000 Falcon parts and the creation of an
industry leading two year/30 month warranty. More recently, Dassault Falcon dropped
“Supplemental Billing” on Genuine Dassault Falcon Replacement Parts. Supplemental
Billing occurs on exchange purchases that require a substantial amount of repairs with
invoices sometimes arriving months after the original transaction. These unexpected bills
can run into the thousands of dollars. Dassault Falcon is the only Falcon parts supplier to
have such a program.
Spares Inventory and Availability Increases
Over the past several years, Dassault has added spares inventory in Shanghai, China;
Sydney, Australia; Singapore, Johannesburg, South Africa; Dubai, UAE; Mumbai, India;
Sao Paulo, Brazil and San Jose, California. Operators continue to order parts directly
from Dassault’s support hotline or through the website www.dassaultfalcon.com. The
order will generate a shipment from the correct distribution point for a timely delivery to
the operator. And when necessary, Falcon Customer Service can also send a “Go Team”
to the site of an AOG aircraft, via air or ground, with the parts, tools and technicians
necessary. The Falcon worldwide spares inventory is now valued at approximately $600
million U.S. supporting all models.

“We’ve substantially increased our spares inventory levels in the past several years by
adding new warehouse locations and increasing inventory. We’ve also reduced prices on
a wide range of products by a significant amount,” said Chauvet. “Availability is up, and
prices are down, more than 50% in some cases, on parts for both out-of-production
aircraft as well as current production models.” Dassault Falcon’s spares availability has
maintained an impressive rate of 98% for the past several years and has become the
benchmark of the industry.
The Falcon Worldwide Spares organization now includes nine distribution locations
strategically positioned around the globe, including three major spares warehouses
located in Teterboro, New Jersey; Le Bourget (Paris), France and San Jose, California.
Dassault Falcon is responsible for selling and supporting Falcon business jets throughout the
world. It is part of Dassault Aviation, a leading aerospace company with a presence in over 70
countries across 5 continents. Dassault Aviation produces the renowned Mirage and Rafale
fighter jets as well as a complete line of Falcon business jets. The company has assembly and
production plants in both France and the United States and service facilities on both continents. It
employs a total workforce of over 12,000. Since the rollout of the first Falcon 20 in 1963, over
1950 Falcon jets have been delivered to more than 65 countries worldwide.
The family of Falcon jets currently in production includes the tri-jets—the Falcon 900DX,
900EX, 900LX and the7X—as well as the twin-engine Falcon 2000DX and 2000LX.

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