BOMBARDIER NAMES AVIATION VETERAN TO LEAD ITS DALLAS SERVICE CENTER

Written by admin · Filed Under Aeronautics News 

April 22, 2008

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Wichita, Kan., April 21, 2008 – Bombardier today announced the appointment of
Mark Karls as director of its Dallas Service Center.

With a degree in Aviation Maintenance Technology from Embry-Riddle University, Mr. Karls
brings 23 years of industry experience to his new role with Bombardier. He has held previous
positions at Gulfstream Aerospace and Savannah Air Center and is a licensed Airframe and
Power Plant Mechanic.

Reporting directly to Leon Botteron, regional vice-president, Bombardier Aircraft Service
Centers, Mr. Karls is responsible for the overall operations at the Dallas facility and will place
special emphasis on customer service excellence, quality and continuous business
improvements.

Located at Dallas Love Field, the 100,000-square-foot (9,290-sq-m) service center offers full
maintenance and repair capabilities for Learjet, Challenger and Global aircraft.
The facility also offers Bombardier business jet operators a complete range of after-sales
service including scheduled maintenance, interior refurbishment, routine and non-routine
service, mobile repair parties and aircraft-on-ground (AOG) support.
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