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Dassault Falcon to Provide On-Site Support During World Economic Forum and Super Bowl XLIII

Written by thomas · Filed Under Aeronautics News 

January 27, 2009

thomas

(Teterboro, NJ, January 27, 2009) — Continuing its practice of supporting Falcon
operators wherever they travel, Dassault Falcon will have AOG and technical support
positioned to assist operators who will be attending the World Economic Forum, in
Davos, Switzerland and Super Bowl XLIII in Tampa, Florida.
In addition to having a dedicated Customer Service Manager on-site in Geneva, Dassault
has three Authorized Service Centers located in Switzerland, two at Geneva International
Airport (LSGG) and one in Basel (LFSB) which can provide troubleshooting and repairs
in the case of an AOG situation. Falcon “Go Teams” will also be on alert and can be
dispatched to the site of an aircraft, via air or ground, with the parts, tools and technicians
necessary, if a situation should arise. Additionally, tens of thousands of spare parts have
been positioned to be on-site of an AOG within an hour.

In Tampa, Dassault will have a dedicated Field Technical Rep on site at Tampa
International Airport (TPA) from Saturday, January 31 to Tuesday, February 3 to assist
operators attending Super Bowl XLIII. Also, Falcon’s Authorized Service Center in
Augusta, Georgia will have its mobile service team on site to provide AOG support
throughout the event.
Falcon operators are supported by 30 Factory Owned and Authorized Service Centers,
nine spare parts depots and three technical centers around the world.
Dassault Falcon is responsible for selling and supporting Falcon business jets throughout the
world. It is part of Dassault Aviation, a leading aerospace company with a presence in over 70
countries across 5 continents. Dassault Aviation produces the renowned Mirage and Rafale
fighter jets as well as a complete line of Falcon business jets. The company has assembly and
production plants in both France and the United States and service facilities on both continents. It
employs a total workforce of over 12,000. Since the rollout of the first Falcon 20 in 1963, over
1950 Falcon jets have been delivered to more than 65 countries worldwide.
The family of Falcon jets currently in production includes the tri-jets—the Falcon 900DX,
900EX, 900LX and the7X—as well as the twin-engine Falcon 2000DX and 2000LX.

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